Wati.io is an official WhatsApp Business API platform for e-commerce brands, customer support teams, and B2B sales orgs that want shared team inboxes, broadcast campaigns, and automated chatbots for the WhatsApp channel. Positioned as a WhatsApp Business API for e-commerce, Wati.io combines a shared team WhatsApp inbox, no-code chatbot builders with AI fallback, broadcast and drip campaigns, integrations with Shopify, WooCommerce, HubSpot, Salesforce, Mailchimp, and Zapier, and verified WhatsApp Business API access. Wati.io is a strong fit for DTC brands running WhatsApp customer service, B2B sales teams qualifying leads via WhatsApp, and APAC and LatAm e-commerce operators where WhatsApp is the primary commerce channel.