Smartsupp is a live chat and AI chatbot platform for e-commerce stores, small businesses, and customer support teams that combines conversational live chat, AI-powered chatbot Mira, video recordings of visitor sessions, and email outreach into one customer engagement workspace. Positioned as live chat and chatbot software for e-commerce, Smartsupp combines real-time live chat with multi-agent inbox, AI-powered chatbot Mira for after-hours and FAQ deflection, visitor session recordings tied to chat history, email and SMS outreach, prebuilt FAQ knowledge bases, customer satisfaction surveys, integrations with Shopify, WooCommerce, Magento, BigCommerce, Wix, Mailchimp, HubSpot, and major e-commerce and CRM platforms, plus dedicated mobile apps. Smartsupp is a strong fit for e-commerce stores capturing visitor questions, small businesses providing first-touch chat, and support teams deflecting common FAQs through AI chatbots.