ProProfs is a suite of cloud-based training, knowledge management, and customer support tools for HR teams, support orgs, and educators that bundles online quiz makers, training course builders, knowledge bases, help desks, and survey tools under one umbrella platform. Marketed as employee training and customer support software, ProProfs combines online quiz and assessment maker, course authoring with SCORM and AICC, knowledge base and help center publishing, ticketing helpdesk, live chat, surveys and polls, project management, and integrations with Salesforce, HubSpot, Microsoft Teams, Slack, and major HRIS platforms. ProProfs is a strong fit for HR teams running employee compliance training, customer support orgs deflecting tickets with self-service help centers, and educators publishing online courses without standalone LMS spend.