Interakt is the WhatsApp Business API platform from Jio Haptik that helps Indian and APAC e-commerce brands, D2C operators, and customer support teams run shared team inboxes, broadcast campaigns, and AI chatbots on WhatsApp. Positioned as a WhatsApp Business API platform for e-commerce, Interakt combines a shared team inbox, no-code and AI-powered chatbots, broadcast and drip campaigns, abandoned-cart recovery flows, catalog browsing inside WhatsApp chats, integrations with Shopify, WooCommerce, Razorpay, HubSpot, and Zapier, plus Meta-verified WhatsApp Business API access. Interakt is a strong fit for Indian D2C brands running WhatsApp commerce, APAC e-commerce operators recovering abandoned carts, and customer support teams unifying WhatsApp queries across multiple agents.