Capsule is a simple CRM for small to mid-sized businesses, professional services firms, and project-based agencies that want clear contact records, sales pipelines, and shared team activity without enterprise CRM complexity. Marketed as a simple CRM for small business, Capsule combines unified contact and company records, visual sales pipeline boards, integrated tasks and calendars, mobile apps for iOS and Android, email integration with Gmail and Outlook, AI-assisted summaries, and integrations with Mailchimp, Xero, QuickBooks, Zapier, and Slack. Capsule is a strong fit for accounting and consulting firms tracking client engagements, agency owners running deal pipelines, and SMB founders moving off spreadsheets without taking a step into Salesforce.