Aircall is a cloud-based business phone and call center platform for sales, customer support, and revenue operations teams that integrates deeply with CRMs and helpdesks to log calls, route inbound queues, and analyze conversations across distributed teams. Marketed as cloud business phone and call center software, Aircall combines virtual phone numbers in over 100 countries, intelligent IVR call routing, click-to-dial from CRMs, call recording with AI insights, real-time call monitoring and whispering, shared team inboxes for SMS and voicemails, integrations with Salesforce, HubSpot, Pipedrive, Zendesk, Intercom, and over 100 other tools, plus dedicated mobile and desktop apps. Aircall is a strong fit for distributed sales teams running outbound dialing, customer support orgs needing CRM-synced call logs, and SMBs replacing legacy PBX with a software-first phone system.